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After I signed papers for my book deal, I started reading everything I could about how authors actually write books. Why? I had never written a nonfiction book, yet I was under contract with a German corporation to write a book. What do the days of authors look like? Where do they even start? (I have a hunch that writers Read More
What a day! I recently finished collaborating with Chip Heath, coauthor of Switch and Made to Stick. Next year is Hilton’s centennial, and Chip and I just spent several months researching the company to write The Hilton Effect together. It was exciting to learn so much about its history and impact on the hospitality industry. Why has the brand been Read More
Forming opinions about things is a process of noticing good/bad information until we’ve crossed a magical “I have decided what I think about this thing!” threshold. When you’re selecting between two different kinds of food—a salad or a brownie—how do you decide what to eat? Your choices depend on the marbles you pick up, information you notice, or which criteria Read More
"Do you believe in luck?" is a polarizing question. It is a fact about the world's randomness or just an excuse? Things beyond our control do exist, and unlucky outcomes often unknowingly influence our behavior in self-defeating ways. How can we best act despite the world's randomness?
If you’re looking to improve outcomes for yourself or your organization, I can help get you there.
- What traits lead to luck
- How do lucky discoveries happen?
- Picking leaders and employees
- Creating equal opportunity for luck